I am a Salesforce Certified Marketing Cloud Social Specialist, a consultant in business process improvement, and hold an MBA from Boston University. I’ve been a Salesforce consultant for the last 10 years, helping 70+ companies improve their use of Salesforce. My focus is on understanding workflow and process before identifying and customizing the best technology solutions to meet an organization’s needs.

I have extensive experience configuring Salesforce, including Marketing Cloud, Pardot, Hubspot, workflows, data migration, flows, and connecting various outside software either via app or custom API.

I have experience analyzing new business opportunities, identifying and implementing cross organizational initiatives and process improvements, new product development, financial analysis, use of technology to improve business outcomes, translating business problems into IT solutions, branding and communications strategies, development of training programs, microfinance in the U.S.and business plan development.

Fluent in French and Russian with extensive international experience, including four years living in Russia and 3 weeks in India to explore health care challenges and opportunities.